Additional information
Overview
ONECARE / VIQ PACKAGE. ONECARE: 3 YR TECHNICAL AND SOFTWARE SUPPORT FOR MOBILE COMPUTING DEVICES, INCLUDES PHONE SPPORT, SW MAINTENANCE AND VIQ ONECARE, 1-250 DEVICES. VIQ: VISIBILITYIQ FORESIGHT IOT SERVICE PER DEVICE, 36 MONTH CONTRACT.
Description
Standalone technical support services and software support. Resolve all your technical support issues and get access to all the latest software updates with Zebra's TSS.
- 8x5 local time live-agent technical phone and email support.
- 24x7 online self-service technical support
- Access to software, firmware, and LifeGuardTM security updates.
- Subscription-based support agreement.
- Live-agent technical support available in 17 languages with locations around the world - gives you direct access to a highly trained team of technicians who can quickly tap into additional engineering resources when escalation is required.
Specifications
- Included Paper Handling: Phone Spport, SW Maintenance AND VIQ Onecare, 1-250 Devices.
- Warranty: 3 Year
- Audience: all
- Coverage Type: Technical Support and Software Support only
- Custom Quoted: No
- Extn Status: Non Stock - Orderable Exp
- Lead Time: 42.000000
- Minimum Order Quantity DS: 1.0
- Orderable: 1
- Price Lists Ids: NA-CADPriceList
- Product Family: ZebraOneCareTSS Series
- Service Level: 8x5 Technical and Software Support Only
- Service Product Line: TSS
- Uo M: Each
- Device: Previously installed but not under contract- older than 30 days
- Duration: 3 Years
- Operating Range: System Updates And Security Patch
| Product Line | OneCare TSS |
|---|---|
| Manufacturer | Zebra |
| Weight | 0.62 lbs |
| Dimensions | 4.72 × 4.72 × 1.1 in |
