Core Assurance: Zebra OneCare Essential delivers the fully-featured core comprehensive coverage you need to maximize uptime and value of your Zebra devices. This service sets the industry bar for service and support, with features that include coverage for accidental damage and normal wear and tear, technical support during your local business hours, 3-day turnaround time on repairs, LifeGuardTM security updates to keep your version of Android current and secure, plus device software updates and cloud-based visibility* into repair reports, case and contracts reports, LifeGuard reports and more.
- Comprehensive coverage offers accidental damage, plus normal wear and tear.
- 8x5 local time live-agent priority support.
- 3-day repair turnaround time.
- Access to OS Software and LifeGuardTM Android security updates.
- Insight into contracts, repair reports and more with cloud-based VisibilityIQTM OneCareTM (Zebra mobile computers and scanners)
Specifications
- Warranty: 3 Year
- Audience: all
- Battery Type: Standard
- Coverage Type: Comprehensive coverage including accidental damage
- Custom Quoted: No
- Extn Status: Non Stock - Orderable Exp
- Lead Time: 42.000000
- Minimum Order Quantity DS: 80%
- Orderable: 1
- Price Lists Ids: NA-CADPriceList
- Product Family: ZebraOneCareEssential Series
- Repair Return: Expedited Collection
- Service Level: 3 Business day repair turnaround through Zebra's facility
- Service Model Ids: 1571639
- Service Product Line: Essential
- Supply Model: HC50 Mobile Computer
- Uo M: Each
- Battery: Premium maintenance providing battery testing and unlimited replacement for failed batteries over the term
- Device: New and purchased within the last 30 days
- Duration: 4 Years
- Operating Range: System Updates And Security Patch
